COVID-19 Action Plan

Due to the COVID pandemic, please click on the following links for more detailed information. Thank you and stay safe.

Contact Information

Main Phone Number 717-397-2835

Amy KendallSection 8 Program
Michele MeehanAsst. Section 8 Program
Meilyn OrtizTenant
Damari RiveraSection 8 Housing
Samantha ArmentSection 8 Housing
Nelson BurgosSection 8 Housing
Jamie DrawbaughHousing
Heather ShirkHousing Manager for Franklin
Caroline DeLeonHousing Administrative Assistant for Susquehanna Court and Scattered
Michele CampbellHousing Manager for Church Street Towers and Farnum Street
Barbara WilsonExecutive
Beth DetzDeputy Executive
Nathan RoachOperations and Facilities
Dianne KeyExecutive
Kathia FigueroaHuman Resources and Accounts
Yamelyn OrtizAccounting and IT
Price MorrisPurchasing
Izzy RiveraResident Services

Information for Public Housing Residents

Work Orders:

  • Community rooms are closed in order to support social distancing as recommended by the CDC and the Pennsylvania Department of Health. This closure also allows maintenance staff to focus on providing additional cleaning measures to the common areas of buildings.
  • Property Managers and the Operations and Facilities Manager continue to process maintenance requests.
  • Maintenance requests may be made via phone or email
  • We request that residents wear masks when maintenance enters their home and all visitors to any of our LCHA buildings should be wearing a mask.

LCHA Maintenance staff continues regular operations and has implemented a series of enhanced cleaning and sanitization operations:

  • Staff disinfects shared surfaces in hi-rises, twice daily.
  • Supervisory staff has prepared a common checklist for maintenance staff to follow.
  • Office staff will contribute to the effort by monitoring their own office environments should they be on site.
  • All Preventative Maintenance inspections are postponed until further notice.

Cleaning and Sanitation Supplies:

  • Waterless anti-bacterial hand soap is available in LCHA public spaces so residents can be encouraged to use in an attempt to insure they are not unintentionally transferring the virus.

Lease Signings for New Tenants:

  • Lease signings and initial unit assignments will be conducted on an as needed basis.

Inspections and Accessing of Units:

  • All routine annual inspections will be postponed until further notice.
  • Life and Safety inspections will be conducted by staff as needed.
  • Housing Managers (HM's) will have gloves, masks and shoe covers available, should a life and safety inspection be needed.


  • Reasonable Accommodations/Emergency Transfers will continue as usual.

Rent Calculations/Certifications:

  • Interim recertifications will be conducted for income decreases only. Households should immediately report any income decrease to their property manager or case manager, so that rent can be adjusted accordingly.
  • Income changes reported by the resident must now be done via U.S. Mail, email, fax or phone.
  • With supporting documentation, a resident may request a financial hardship exemption (Minimum Rent Emergency Waivers).
  • All in-person appointments are suspended until further notice.
  • Mailings will include a return checklist as a reminder of all the documents needed and will also encourage participants to return via email, mail, or fax to limit contact.
  • Staff have already contacted clients and residents to conduct appointments and to request return of documents by dropbox, mail, fax, or email.

Information for Section 8 Clients / Landlords

Actions affecting on going case management of current participants:

  • All in-person appointments are suspended until further notice.
  • Mailings will include a return checklist as a reminder of all the documents needed and will also encourage participants to return via email, mail, or fax to limit contact.

Inspections of assisted units:

  • Inspections for participants moving to a new unit and/or entering our program for the first time will continue. These are needed in order to begin housing assistance.
  • Annual inspections that were delayed are currently being scheduled.

Eviction Moratorium Details

Information for Applicants

The Public Housing and Section 8 Programs are not accepting applications at this time.

  • All in-person denial hearings are cancelled.
  • Applicants may appeal their denial by submitting via fax, email or U.S. Mail, a written explanation of why their denial should be overturned, along with supporting documentation, and two community references.

Information for Residents of Market View / Lancaster Equity Partnership Properties

If you are a resident of Market View or one of the Lancaster Equity Partnership properties and have a maintenance issue, please contact Nathan at 717-397-2835, ext. 3043. If you have a general question, please contact Beth Detz at 717-397-2835, ext. 3030.

Information on Donations

To make donations to the LCHA, please contact: Izzy Rivera at 717-283-0428.

Quick Links:
To view vacant positions at the LCHA, please click here.

Or, send resume and cover letter to:
Lancaster City Housing Authority
Attn: Human Resources
325 Church Street
Lancaster PA. 17602

No phone calls please. All applicants will be notified if chosen for an interview.